Returns & Exchanges

At E RIDE PRO, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Request

  Visit our online returns portal and enter your order number and email address to start the process.

• 2.
  Prepare Package

  Place the items in their original packaging with all tags attached and include the printed return authorization form.

• 3.
  Ship It Back

  Affix the prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Refund

  Once our team inspects your return, we will issue a refund to your original payment method within 5-7 business days.